BaseCamp Bikes was established in 2004 as small rider owned and operated cycle shop, the shop has grown over the years but we are still rider owned and operated so you can be sure of informed advice and service from staff that know about the bikes and products we sell. Whilst our main focus is on the Mountain Bike side of cycling we are also heavily involved in all aspects of cycling and run our own race team that compete in many of the disciplines of Cycle Sport.

Our pro-workshop can cater for everything from a simple puncture to a full strip down and rebuild, our Cytech qualified mechanics are at your disposal. We also have a dedicated fork servicing department for the BOS, FOX, Rock Shox and Marzocchi Brands.

Our staff are all keen riders with many years of experience and will be more than happy to discuss your requirements.

5 The Square Grantown-On-Spey PH26 3HG

Basecamp Bikes Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.

2. Checkout using Click & Collect

Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout to find your closest store.

3. Choose the store of your choice and collect your items

Choose a store of your liking, click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in store.


Frequently Asked Questions

When can I collect my order?

For items in stock at the chosen collection store, we will normally have your item ready to collect within 1-2 working days.

For items which are at the warehouse your order will be ready to collect in the time indicated on the website; or if at another store approximately 3 working days – please call in advance if you are making a long journey, just in case!


How will I know when my order is ready?

For every order we will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike we will contact you once you have placed your order to arrange a collection time.

What do I need to collect my order?

Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.

Can Someone Else Collect My Order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection. 

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made via the original transaction made with our online team.

How do I return my order?

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.




Quick Contact

01479 870 050 5 The Square Grantown-On-Spey PH26 3HG

Opening Hours

10.00 - 17.00
09.30 - 17.30
09:30 - 17:30
09.00 - 16.30 (Ride Night)
09.30 - 17.30
09.30 - 17.30
Gone Riding Folks!
Secure Payments from Visa, Mastercard, Maestro, PayPal & V12 Finance

Hey, get ahead of the curve.

Sign-up below and you'll received sale previews, exclusive offers, first-looks at the latest products & Personalised recommendations

Your first name (optional)
Your surname (optional)
Your email address
Don't ask me again today, please.
Sign-up is completely secure & Confidential